The ADA ChatBot will guide customers through a purchase transaction in real time while providing helpful answers to every question and generally making the customer’s life easier. Users pose their questions, and the ChatBot does the rest. The result is higher user satisfaction and a better all-round experience.
Thanks to the simple and intuitive interface, a chatbot does not force a user to install other apps or open new accounts. A ChatBot gives simple, direct and exhaustive answers to your customer’s queries.
Choose the name and gender of your assistant (male or female voice), select the conversation language, upload the avatar, and customize the colours and theChatBot logo.
Upload a repository of questions and answers, and update it as necessary in real time. You can intervene with new content when the ChatBot has no available answers, and thus extend the knowledge base.
You can monitor the most relevant questions and answers, even in the case of complex or ambiguous requests.
You can enrich textual responses with images, videos and links to external websites.
In service of your particular needs, or for promotional purposes and discount offers, you can set the time limit for how long a question will remain visible.
Make the most of the way ADA integrates and distributes content through its Mobile Landing Page, Mobile StoryTelling and Mobile MovieTelling modules, and through its mobile-friendly email services.
You can integrate the chatbot with Facebook Messenger, Telegram and other leading messaging apps.
Take advantage of how the interface is perfectly optimized for mobile. Adopt an approach based on a mobile-friendly form of interaction.
Make use of the text-to-speech function of the ChatBot , which can read messages out loud and save them for listening later.
The ChatBot automatically proposes possible paths for a conversation to follow and allows you to continue the dialogue with the user at the push of a button.
TheChatBot reactivates conversations with users who have stopped interacting but not yet closed the chat window by proposing questions that you can customize.
Drill down into the data to measure the impact of chats on engagement rates.